Refund and Returns Policy
Thank you for shopping with StylenGrace LLC. We stand behind the quality of our products and want you to be fully satisfied with your purchase. Please review our Refund & Returns Policy below.
Overview
Our refund and returns policy lasts 30 days. If more than 30 days have passed since your purchase, we cannot offer you a refund or exchange.
To be eligible for a return, your item must be:
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Unused and unopened
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In the same condition that you received it
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In the original packaging
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Accompanied by a receipt or proof of purchase
Non-Returnable Items
For safety and health reasons, the following items cannot be returned:
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Opened or partially used supplements
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Perishable goods (including sea moss gels and other consumables)
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Gift cards
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Downloadable products
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Certain personal care or sanitary items
Refunds
Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [7–10] business days.
Sale items: Only regularly priced items may be refunded. Sale items are final sale.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please email us at [insert email address] for instructions.
Shipping Returns
To return your product, please mail it to:
[Insert Physical Address]
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted.
If returning high-value items, we recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
Gifts
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If the item was marked as a gift and shipped directly to you, you will receive a gift credit for the value of your return.
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If the gift was sent to the purchaser and given to you later, the refund will be issued to the purchaser.
Need Help?
For questions about refunds and returns, please contact us at:
[Insert Email Address]